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How to use two-factor authentication


Two-factor authentication is an extra layer of security for your VibeTag account. Instead of only entering a password to log in, you’ll also enter a code or use a security key. This additional step helps make sure that you, and only you, can access your account. During enrollment, we’ll also make sure you have a confirmed email address associated with your account. That way, we can use your email address for things like communicating with you to keep your account secure.

 

After you enable this feature, you will need your password, along with a secondary login method –– either a code, a login confirmation via an app, or a physical security key to log in to your account. 

 

 

How to verify your login

For Desktop:

Step 1

In the side menu, click More, then click Settings and privacy.

 

Step 2

Click on Security and account access, and then click Security.

 

Step 3

Click Two-factor authentication.

 

Step 4

There are three methods to choose from: Text message, Authentication app, or Security key.

 

Step 5

Once enrolled, when you log in to your account, you'll be prompted to provide the two-factor authentication method you used during your previous login, along with your password. You’ll also see the option to Choose a different two-factor authentication method. If you’d like to proceed, simply click the prompt to select a different method. Follow the onscreen instructions to finish logging in.

 

To sign up via text message:

Step 1

Click the checkbox next to Text message.

 

Step 2

Read the overview instructions, then click Next. 

 

Step 3

Enter your password, then click Verify.

Step 4

If you haven’t already, we’ll ask you to confirm an email for your VibeTag account: Enter your email address, then click Next. We’ll then send you a confirmation code via email. Back in your VibeTag account, enter the code in the prompt, then click Verify.

 

Note: If you don’t already have a phone number associated with your account, we’ll prompt you to enter it. Additionally you can choose to deselect the option to allow your existing contacts to find you on VibeTag. 

 

Step 5

Now we’ll ask you to enter the confirmation code we sent you via text message. Type in the code, You’ll see a confirmation screen with a backup code. We recommend you store a screenshot of the code in case you need it for future use. This will help you access your account if you lose your mobile phone or change your phone number.

 

Step 6

Click Got it when you’re finished with this screen.

 

Now, when you log in to your account on VibeTag.com, a six-digit code will be text messaged to your phone to use during login.

 

 

 

To sign up via Security key:

Step 1

Click Security key. 

 

Step 2

When prompted, enter your password.

 

Step 3

If you haven’t already, we’ll ask you to confirm an email for your VibeTag account: Enter your email address, then click Next. We’ll then send you a confirmation code via email. Back in your VibeTag account, enter the code in the prompt, then click Verify.

 

Step 4

Read the overview, then click Start.

 

Step 5

You can insert the key(s)

 

Step 6

Follow the on-screen instructions to finish setup.

 

Step 7

When done, your security key(s) will appear in the Manage security keys section under Two-factor authentication.  From there, you can rename or delete your security key(s), and add additional security keys to your account at any time.

 

You’ll need to use the latest version of a supported browser like Chrome, Edge, Firefox, Opera, or Safari in order to add or log in to your account with a security key.

 

Note: If you add a security key for additional two-factor authentication protection, we no longer require using another backup method for more protection. Security keys can be used as your sole authentication method, without any other methods turned on.

 

How to turn off two-factor authentication:

Step 1

In the side menu, click More, then click Settings and privacy.

Step 2

Click on Security and account access, and then click Security.

 

Step 3

Click Two-factor authentication.

 

Step 4

Uncheck the box next to your selected two-factor authentication method to turn it off.

 

Still need help?

We’re here for you.

 
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